Everything you want to know about Coolwatcher
From installation to regulations. Do not see your question? Feel free to get in touch.
Yes, digital records are fully allowed and often easier to prove than paper. The NVWA asks you to log and keep your temperatures consistently, not that they sit on paper. Coolwatcher records automatically and turns it into an inspection-ready PDF report every month.
You must keep your HACCP records for two years. With paper lists that is easily lost, exactly when an inspector asks for it. Coolwatcher stores your readings and reports safely, so you can always look back two years.
No, Coolwatcher handles your cold storage records and your corrective action log, not the probing you do while cooking. The mandatory monitoring of your fridges, freezers and cold rooms runs fully automatically. Measuring core temperature during preparation stays with you, but the daily temperature logs are exactly what we take off your plate.
An NVWA fine for missing records starts around 525 euro. Strikingly, missing records are the single most common reason for a fine, even when your temperatures were perfectly fine. With automatic, complete records you no longer run that risk.
Yes, Coolwatcher delivers exactly what an inspector wants to see: a complete temperature record plus a log of every deviation and what you did about it. There is nothing left to dig up, everything sits in one inspection-ready report. You can show in two minutes that you have your food safety under control.
A corrective action log records what you did after a temperature deviated, and that is exactly what the NVWA checks. Logging that it got too warm is not enough, you also have to show that you acted. On an alarm the Coolwatcher WhatsApp bot asks what you did and puts your answer into the report with your name and the time.
No, Coolwatcher works without WiFi. The box sends its readings over NB IoT, a mobile network with coverage across the Netherlands that even works in the basement. There is no password to set up, and a flaky router never takes it down.
The battery lasts for years and can be replaced, and with a subscription replacement is included. So there is nothing to keep charging or keep track of. If the network drops for a moment, the box stores your readings locally and sends them once it reconnects.
Yes, that is exactly where NB IoT shines. This network is built to reach through thick walls and down into basements, where regular mobile reception often falls short. So even your cold room in the basement stays monitored.
Installation takes about ten minutes and needs no technician or tools. You mount the box with magnets and slide the thin probe through the door seal. We ship everything by post, so you can get going right away.
Coolwatcher starts at 29 euro a month for one sensor with one measuring point, for example your fridge or your freezer. That includes your WhatsApp alerts, automatic HACCP records, batteries, replacement and support. More fridges or freezers? Add extra sensors, or pick Plus at 49 euro or Pro at 89 euro a month with more measuring points.
No, the hardware comes on loan and stays the property of Coolwatcher. There is no upfront investment, and batteries, replacement and support are part of your monthly fee. The subscription is cancellable monthly, so you are never locked in.
The moment a temperature goes out of range, the power cuts out or a door stays open too long, you get a message on WhatsApp straight away. That lets you step in before your stock is lost, day or night, weekday or weekend. Afterwards the bot asks what you did and records it in your HACCP report.
As a guideline you keep a fridge at 7 degrees at most and a freezer at minus 18 degrees or colder. Coolwatcher watches those limits continuously and raises an alarm only when they are truly crossed, not on every normal swing. You set the thresholds per measuring point so they fit your products.
Yes, your data sits on European servers and a data processing agreement comes as standard. Your records are traceable and safely stored, exactly as the GDPR and an inspector expect. If you want demonstrably calibrated readings, you can add an accredited ISO 17025 calibration certificate per measuring point.
One sensor watches one measuring point, so one fridge or one freezer. If you have a fridge and a freezer, you use two sensors. That way you know exactly what is happening at each point and get a targeted alert when something goes wrong. You start with one sensor from 29 euro per month and add more for 7.50 euro per month each.
A calibration certificate is a document in which an accredited laboratory, to ISO 17025, records how accurately your sensor measures, traceable to the national standard. It is independent proof that your readings are correct. For a restaurant or snack bar the factory accuracy is usually enough. For a medicine fridge in a pharmacy or care setting, under GDP, an accredited certificate is often required. With Coolwatcher you add it for 59 euro per year per measuring point.